Get help
Reach Send Link To Me on live chat or email support@sendlinkto.me. Use this help center for the full walkthrough and How to setup for the short path.
Support is Live chat support or email support@sendlinkto.me. Every plan includes live chat and email.
In the dashboard
Open the sidebar or the drawer.
Choose Live chat support (label: Open live chat support) to talk in Intercom.
Or choose Help to open the FAQ in a new tab.
Use Live chat support if you need to change the read-only email on Settings.
Email and Contact
Email support@sendlinkto.me from the address on your login when you can.
Or use the Contact page.
To delete the entire login, use subject Delete my account. See Data and deletion.
Help center vs How to setup
| Surface | What it is |
|---|---|
This help center (/docs) | Full walkthrough, feature by feature |
| How to setup | Short visual path from signup to the first DM |
If a DM did not send
- Activity and why someone got no DM: type their @username in Why didn't they get a DM?
- Events and why a DM did not send
- Meta rules and send limits
- Manage Instagram if you see Reconnect needed
- Live chat support if the row looks correct and Direct is still empty
Related
Meta rules and send limits
Official Instagram Login and Graph APIs. About one private reply per comment, about 7 days, about 750 messaging actions per hour, nested replies skipped.
Referral program
Earn 25 percent of captured paid invoices for 12 months. Separate OTP dashboard at earn.sendlinkto.me. You cannot earn on your own subscription.