Contacts and export
View people who shared name, email, or phone in lead capture. Search, filter, and download CSV or Excel of the current filters on every plan.
Contacts lists people who shared name, email, or phone through your lead capture flows. Same person across automations appears once.
Collecting those fields in the DM needs Growth or higher. Viewing and export work on every plan, including Free. Contacts are unlimited. We do not charge by list size.
Open Contacts
Empty: No contacts yet. When someone completes lead capture on an automation, they show up here once per Instagram user.
Table: Contact, Email, Phone, Last seen, Captures. Page size: 25.
Click a row for Contact detail. Facts: Email, Phone, First seen, Last seen, Captures with a count. Missing values: Not collected.
Search and filters
Turn on Name, Email, or Phone on the automation first, or this list stays empty. See DM funnel and audience.
Export the current filters
Export always uses the search box and filters you have selected now, not the full unfiltered list.
Toasts: CSV download started for the current filters. or Excel download started for the current filters.
Files: contacts-YYYY-MM-DD.csv or .xlsx.
If the filtered list is empty, Export stays off. Hint: No contacts to export for the current filters.
Lead collection in chat is Growth, Pro, or Scale. If you are on Free or Starter, you can still open Contacts and export rows you already have. You cannot turn on Name, Email, or Phone on new automations until you upgrade.