# Get help (/docs/get-help)



Support is **Live chat support** or email [support@sendlinkto.me](mailto:support@sendlinkto.me). Every plan includes live chat and email.

## In the dashboard [#in-the-dashboard]

<Steps>
  <Step>
    Open the sidebar or the drawer.
  </Step>

  <Step>
    Choose Live chat support (label: Open live chat support) to talk in Intercom.
  </Step>

  <Step>
    Or choose Help to open the FAQ in a new tab.
  </Step>
</Steps>

Use Live chat support if you need to change the read-only email on Settings.

## Email and Contact [#email-and-contact]

<Steps>
  <Step>
    Email 

    [support@sendlinkto.me](mailto:support@sendlinkto.me)

     from the address on your login when you can.
  </Step>

  <Step>
    Or use the 

    [Contact](/contact)

     page.
  </Step>
</Steps>

To delete the entire login, use subject **Delete my account**. See [Data and deletion](/docs/data-and-deletion).

## Help center vs Tutorial vs How to setup [#help-center-vs-tutorial-vs-how-to-setup]

| Surface                       | What it is                                                                                 |
| ----------------------------- | ------------------------------------------------------------------------------------------ |
| This help center (`/docs`)    | Full walkthrough, feature by feature                                                       |
| [How to setup](/how-to-setup) | Short visual path from signup to the first DM                                              |
| In-app Tutorial               | Coming soon. Body: Short setup guides and walkthroughs for Send Link To Me are on the way. |

## If a DM did not send [#if-a-dm-did-not-send]

1. [Events and why a DM did not send](/docs/events-and-skips)
2. [Meta rules and send limits](/docs/meta-rules)
3. [Manage Instagram](/docs/manage-instagram) if you see Needs reconnect
4. Live chat support if the row looks correct and Direct is still empty

## Related [#related]

* [FAQ](/faq)
* [Contact](/contact)
* [Referral program](/docs/referral-program)